Our mission is to support authentic products in China Intangible Cultural Heritage List, or in National Treasure List, and enhance the growth of oriental arts.
Established calligraphy and painting supplier with excellent selling history for both online and local since 2013.
We successfully introduced China top quality brands to western users, and brought out the new situation of that Chinese name brands dominate US market. Our papers are adopted by Sumi-e Society of American annual workshops. We are continue exploring the market, providing authentic supplies and outstanding services to Sumi-e community.
All art supplies inventories are located in Virginia Beach, Virginia, USA. We also offer global Shipping From China.
More information about our owner.
Established calligraphy and painting supplier with excellent selling history for both online and local since 2013.
We successfully introduced China top quality brands to western users, and brought out the new situation of that Chinese name brands dominate US market. Our papers are adopted by Sumi-e Society of American annual workshops. We are continue exploring the market, providing authentic supplies and outstanding services to Sumi-e community.
All art supplies inventories are located in Virginia Beach, Virginia, USA. We also offer global Shipping From China.
More information about our owner.
Tel : (757)-986-0022
Redmill, Virginia Beach, VA, 23456
Redmill, Virginia Beach, VA, 23456
Free Tax for Non-profit 510(c)(3), please provide 510(c)(3) to [email protected]
Art Supplies and Art works return policy for Buying in Person
- If you are unsatisfied with your purchase for any reason, you may return the sumi-e supply item within 30 days of sale. Only unused items in the original condition are accepted.
- If you are unsatisfied with your purchase for any reason, you may return the sumi-e art work in original condition within 7 days of sale.
- $35 for returned check fee
Art Supply Shipping Policy
For Sale Season Aug-Sep 2024 ALL SALE ARE FINAL
- We proudly provide fast free u.s. Shipping whole store wide . Upon the receiving of the full payment， the orders are normally be shipped within the same business day. For your quick receiving, we will try to catch the carriers' same day process batch as early as possible. For the occasional special cases, the orders will be to carriers on the next business day.
- Our international , domestic priority , ems might not have been optimized, customers are welcome to contact us for better quote.
- E-check clearance needs 2-3 business days by Paypal
- Free shipping for pacific islands (HI PW FM MH MP GU AS) and Puerto Rico/ Virginia Islands is offered as under 13 oz (first class package). customers are Welcome to contact us for the better shipping option.
- Free shipping is offered as standard. at the time of shipping we will determine if UPS, USPS or Fedex it the most cost effective solution.
- Sets of books is free shipped as media, which is economic.
- For whole/half pack paper items, please do not leave PO box address.
- If priority or express needed, please choose the priority or overnight options. postage for priority or overnight options will not included in refund.
- Free shipping from China to Europe, Oceania, and Canada (2-3 weeks) for the order over $150. For ordering paint pigment, liquid ink and other power and non-solid shaped item, please contact us for special shipment arrangement.
- Customer pays international customs fee if occurs
- Liquid and semi-liquid products are not in Free shipping from China.
Art Supply Return Policy
- If there is a problem with your item, please contact seller right away. Prior to shipping, we do thoroughly inspect each item for flaws.
- If you are unsatisfied with your purchase for any reason, you may return the sumi-e supply item within 30 days of receipt. Only unused items in the original condition are accepted.
- Make sure to notify us for returning [email protected] or (757)986-0022
- Upon receiving returned item, a refund of item price will be issued.
- Postage for buyer selected priority or overnight options will not included in refund.
- For paper half pack or whole pack items, a small sample paper will be shipped with the package together. If you do not like it and would like to return, please do not open the outer wrap paper. If outer wrap paper or the seal strip is opened , it will not be treated as original and unused. The standard of original condition is shown in the the picture of the listing.
- For Authentic Red Star rice paper, please check the special return policy on the listing page
- Custom size cut papers and custom caved seals are not eligible for return.
Art Work Shipping Policy
- Art work is shipped from the artist to the collector.
- We suggest art works are in a separate order. When art work and sumi-e supply are in one order, they usually are shipped separately.
- We proudly provide free shipping whole store wide for most of US. Upon the receiving of the full payment, the orders are normally be shipped with handling time indicated on the art work page.
- Free shipping for pacific islands (HI PW FM MH MP GU AS) and Puerto Rico/ Virginia Islands is offered as under 13 oz (first class package).
- Free shipping is offered as standard. at the time of shipping the artist will determine if UPS, USPS or FeDex it the most cost effective solution.
- For large piece of art work, please do not leave PO box address.
- Please DO NOT select priority and overnight options for artworks with frame. Art Work with frame will shipped by ground. If you really need speed up, please contact us for detailed shipping rate.
- Buyer pays international customs fee if occurs.
- Free international shipping from China does not apply to art works.
Art Work Return Policy
- From the time the buyer receive the artwork from our artists, the buyer has seven (7) days to decide whether to keep the work or return the artwork in its original condition for a refund.
- Do not ship the artwork before contacting us; must first contact us at [email protected]
- For damaged artwork or not as described artwork, pictures are must attached in email.
- All returned artwork to be shipped out by the buyer within three (3) days after confirming with us that the work will be returned. Not ship the work within 3 days of notifying us, you will NOT be eligible for a refund.
- Use original package to pack well or pack according to our Art Work Packing Guide.
- Refund will be issued within 3-5 business days of your merchandise return delivered.
- Artworks marked as Final Sale is not refundable unless artist misrepresented the work (either in the photograph or in the description), failed to disclose important information about the work, or if the artwork was damaged as a result of poor packaging.
- We examine all returns on a case-by-case basis in order to determine who is responsible for paying shipping cost required to deliver the artwork back to the artist. Generally, if we determine that the artwork was accurately described on our site (in terms of size, materials used, etc.) and the collector is returning it as a result of buyers remorse, then the collector is held responsible for return costs.
- If we conclude that the artist misrepresented the work (either in the photograph or in the description), failed to disclose important information about the work, or if the artwork was damaged as a result of poor packaging, the collector will not be responsible for shipping costs.
- Email return package tracking number and the carrier to us at [email protected]
- Postage for buyer selected priority or overnight options will not included in refund.
- Buyer pays international customs fee if occurs, because neither the artist nor us are able to control accuracy.
Art Work Packing Guide
There are two packaging methods that keep paintings well protected: using bubble wrap and cardboard, or using custom-built wooden crates.
To pack scroll works:
Wrap the piece in acid free tissue paper or rice paper. For additional protection against moisture, wrap the artwork with several layers of bubble wrap.
Fold bubble wrap at the two ends of scroll, ensuring adequate coverage on the ends since they are most susceptible to damage during transport.
Place wrapped scrolls into tube box or flat box. Pack all open areas surrounding the piece with packing material.
To pack unframed works:
Try not to directly touching the artwork. Use tissue paper or photography white cotton gloves.
Wrap the piece in acid free tissue paper or rice paper. For additional protection against moisture, wrap the artwork with plastic.
Place a few layers of cardboard on both sides of the newly secured piece. Tape these pieces together.
The final piece of the packaging is the outside cover. Take two pieces of corrugated cardboard, place the piece in between them and securely tape all sides. A mirror box can be used if you want more protection.
To pack framed paintings:
Find a box or build a crate that can fit the piece, with 3 inches of space available on all sides of the frame.
Wrap you artwork with acid-free tissue paper.
Wrap the piece in bubble wrap, ensuring adequate coverage on the corners since they are most susceptible to damage during transport.
Place a layer of foam or your packaging material of choice in the box, creating a layer to rest the frame on.
Pack all open areas surrounding the piece with packing material. The more snug the fit, the less the potential for damage. Do not use packing peanuts.
For both methods, remember to properly insure the piece if necessary and to clearly mark the box as fragile.
Reward Policy
- Only for registered members and online purchasing
- Reward issued as coupon code at the beginning of each month
- Reward calculated as 3% of total order amount including shipping paid in the prior calendar month
- Reward is to adjusted for refund and return
- Coupon expired date: six months
- Good for: store wide one time use
- Cannot combined with other coupons
- Can be transferred to friends
- This is not teacher/school discounts which is calculate in another way
School Discounts
If your school purchases a large quantity of art supplies throughout the year, we invite you to contact us for discount program.
Teacher Discounts
Make sure to register on our website, and contact us for further information. We will ask proof of course.
Future Orders
- We offer future order option at any time for teachers,schools and returned customers.
- We suggest 2-4 weeks before scheduled receiving .
- We ask non-refundable percentage of deposit. remained balance dues before the Shipping.
- Please Plan Ahead To Make Sure You Have All The Supplies Needed.
Local Discount Program for Buying in Person
- Must pickup or delivery in person.
- Customers travel to local are qualified.
- Customers shall contact for items to be ordered and schedule pickup or delivery.
- We offer sample testing for most popular products, please email [email protected] and attache your works and schedule testing. so we can prepare samples to fit your needs.
- Local Discount Program for Buying in Person does not earn online rewards.